.ov{--blue:#1c3d65;--mid:#325b8e;--light:#7da3ca;--ink:#233449;--muted:#657486;--line:#e0e6ed;--bg:#f4f6f9;--red:#bb3434;--amber:#985709}.ov *{box-sizing:border-box}.ov{margin:0;color:var(--ink);background:var(--bg);font:14px/1.6 "Noto Sans TC","Microsoft JhengHei",sans-serif}.ov button,.ov select{font:inherit}.ov button{cursor:pointer}.ov button:focus-visible,.ov select:focus-visible{outline:3px solid #7da3ca;outline-offset:3px}.ov header{height:76px;background:var(--blue);color:white;display:flex;align-items:center;padding:0 30px;gap:16px}.ov header strong{font-size:20px}.ov header small{display:block;color:#d2e0ee;font-size:11px;letter-spacing:1px}.ov .brand{border-right:1px solid #ffffff40;padding-right:22px;font-size:21px;font-weight:800}.ov .preview{margin-left:auto;background:#ffffff18;border:1px solid #ffffff40;border-radius:30px;padding:5px 13px;font-size:12px}.ov .layout{display:grid;grid-template-columns:190px 1fr;height:calc(100dvh - 76px)}.ov aside{background:#fff;border-right:1px solid var(--line);padding:28px 16px;display:flex;flex-direction:column}.ov .nav{padding:12px 15px;margin-bottom:7px;color:#637487;border-radius:8px}.ov .nav.on{background:#eaf0f7;color:var(--blue);font-weight:800;border-left:3px solid var(--blue)}.ov .nav span{display:inline-block;width:25px;font-size:12px;color:#8ba0b6}.ov .sidefoot{margin-top:auto;font-size:12px;color:var(--muted);padding:15px;border-top:1px solid var(--line)}.ov main{overflow:auto;overscroll-behavior:contain;padding:30px 34px 36px}.ov .wrap{max-width:1330px;margin:auto}.ov .heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:24px}.ov h1{font-size:28px;letter-spacing:-.5px;margin:0 0 3px}.ov p{margin:0;color:var(--muted)}.ov .eyebrow{font-size:11px;color:var(--mid);letter-spacing:2px;font-weight:700;margin-bottom:5px}.ov .filters{display:flex;gap:10px;align-items:center;padding-top:5px}.ov .seg{display:flex;border:1px solid var(--line);padding:3px;background:white;border-radius:9px}.ov .seg button{border:0;background:transparent;padding:7px 15px;border-radius:6px;color:var(--muted);min-height:38px}.ov .seg button.on{background:var(--blue);color:#fff}.ov select{height:44px;border:1px solid var(--line);border-radius:8px;color:var(--ink);padding:0 12px;background:white}.ov .metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:22px}.ov .metric{background:white;border:1px solid var(--line);border-radius:12px;padding:19px 22px;position:relative;overflow:hidden}.ov .metric.primary{background:var(--blue);color:white;border-color:var(--blue)}.ov .metric .label{font-size:13px;color:var(--muted)}.ov .primary .label,.ov .primary .detail{color:#c5d7ea}.ov .value{font-size:35px;font-weight:800;line-height:1.4;font-variant-numeric:tabular-nums;letter-spacing:-1px}.ov .value small{font-size:13px;font-weight:500;letter-spacing:0;margin-left:7px}.ov .detail{font-size:12px;color:var(--muted)}.ov .micro{position:absolute;right:20px;top:47px;width:75px;height:35px;opacity:.65}.ov .grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(0,1fr);gap:20px;margin-bottom:20px}.ov .panel{background:#fff;border:1px solid var(--line);border-radius:12px;min-width:0;padding:22px 24px}.ov .panelhead{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;margin-bottom:18px}.ov .panel h2{font-size:16px;margin:0 0 3px}.ov .sub{font-size:12px;color:var(--muted)}.ov .legend{display:flex;gap:15px;font-size:12px;color:var(--muted);flex-wrap:wrap}.ov .dot{display:inline-block;width:8px;height:8px;border-radius:2px;background:var(--blue);margin-right:6px}.ov .dot.gen{background:var(--light)}.ov .dot.other{background:#d2d9e0}.ov .chart{height:224px;position:relative;padding:14px 0 24px 36px}.ov .gridlines{position:absolute;inset:14px 0 24px 36px;display:flex;flex-direction:column;justify-content:space-between;pointer-events:none}.ov .gridline{border-top:1px dashed #e4e9ef;position:relative}.ov .gridline span{position:absolute;left:-31px;top:-10px;font-size:11px;color:#8a97a5}.ov .bars{height:100%;display:flex;align-items:flex-end;justify-content:space-around;gap:12px;position:relative}.ov .month{background:none;border:0;padding:0;width:11%;height:100%;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;position:relative;color:var(--ink)}.ov .month:hover .stack,.ov .month:focus-visible .stack{filter:brightness(1.15);box-shadow:0 0 0 3px #dce7f3}.ov .month.selected .monthlabel{color:var(--blue);font-weight:800}.ov .stack{width:66%;max-width:47px;display:flex;flex-direction:column-reverse;border-radius:5px 5px 0 0;overflow:hidden;min-height:2px}.ov .stack i{display:block;background:var(--blue)}.ov .stack b{display:block;background:var(--light)}.ov .stack em{display:block;background:#d2d9e0}.ov .barn{font-size:12px;margin-bottom:5px;font-weight:700}.ov .monthlabel{position:absolute;bottom:-24px;white-space:nowrap;font-size:12px;color:var(--muted)}.ov .chartfoot{display:flex;justify-content:space-between;border-top:1px solid #eef1f5;padding-top:13px;margin-top:14px;font-size:12px;color:var(--muted)}.ov .chartfoot strong{color:var(--blue)}.ov .donutbox{display:flex;justify-content:center;align-items:center;margin:8px 0 20px;position:relative}.ov .donut{width:180px;height:180px;border-radius:50%;background:conic-gradient(var(--blue) 0% 62%,var(--light) 62% 95%,#d2d9e0 95%);display:flex;align-items:center;justify-content:center}.ov .donutinner{height:133px;width:133px;background:#fff;border-radius:50%;display:flex;flex-direction:column;align-items:center;justify-content:center}.ov .donutinner strong{font-size:35px;line-height:1.25;color:var(--blue)}.ov .donutinner span{font-size:12px;color:var(--muted)}.ov .breakdown{display:flex;justify-content:space-between;gap:8px}.ov .breakdown div{flex:1;text-align:center;border-right:1px solid var(--line);font-size:12px;color:var(--muted)}.ov .breakdown div:last-child{border:0}.ov .breakdown strong{display:block;color:var(--ink);font-size:19px}.ov .agents{display:flex;flex-direction:column;gap:12px}.ov .agent{display:grid;grid-template-columns:74px 1fr 35px;gap:12px;align-items:center;border:none;background:transparent;width:100%;padding:3px 0;text-align:left;font-size:13px;color:var(--ink);min-height:33px}.ov .agent:hover .track{background:#e5edf6}.ov .agent .track{height:14px;background:#f3f5f8;border-radius:4px;overflow:hidden;display:flex}.ov .agent .track i{background:var(--blue);height:100%}.ov .agent .track b{background:var(--light);height:100%}.ov .agent .track em{background:#d2d9e0;height:100%}.ov .agent strong{text-align:right}.ov .taskrow{display:grid;grid-template-columns:1fr auto;gap:10px;padding:13px 0;border-bottom:1px solid #edf0f4;align-items:center}.ov .taskrow:first-of-type{padding-top:0}.ov .taskrow:last-child{border-bottom:0}.ov .taskrow b{font-size:13px}.ov .taskrow p{font-size:12px}.ov .count{font-size:20px;font-weight:800;color:var(--blue)}.ov .taskrow.urgent .count{color:var(--red)}.ov .taskrow.warn .count{color:var(--amber)}.ov .taskrow button{border:0;background:#f1f5f9;border-radius:7px;padding:6px 10px;min-height:40px;color:var(--blue)}.ov .taskrow.urgent button{background:#fff1f1;color:var(--red)}.ov .taskrow.warn button{background:#fff6e9;color:var(--amber)}.ov .sectionhead{display:flex;align-items:center;justify-content:space-between;margin:26px 0 12px}.ov .sectionhead h2{font-size:18px;margin:0}.ov .watch{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.ov .watch button{background:#fff;border:1px solid var(--line);padding:18px 20px;border-radius:10px;text-align:left;color:var(--ink);display:flex;justify-content:space-between;align-items:center;gap:12px}.ov .watch button:hover{border-color:var(--light)}.ov .watch strong{font-size:25px;color:var(--blue)}.ov .watch small{display:block;font-size:12px;color:var(--muted);margin-top:4px}.ov .foot{font-size:11px;color:var(--muted);margin-top:20px}.ov .drawer{position:fixed;inset:0;background:#102a4860;display:flex;justify-content:flex-end;z-index:10}.ov .drawer[hidden]{display:none}.ov .sheet{background:#fff;max-width:520px;width:100%;height:100%;overflow:auto;padding:30px;box-shadow:-10px 0 40px #122f4920}.ov .sheet h2{margin:0;font-size:20px}.ov .sheet .close{float:right;border:0;background:#edf2f7;border-radius:8px;height:40px;width:40px;color:var(--blue);font-size:20px}.ov .sheet .notice{background:#edf3fa;padding:12px 15px;border-radius:8px;margin:20px 0;font-size:13px;color:var(--blue)}.ov .case{padding:17px 0;border-bottom:1px solid var(--line)}.ov .case .num{font-size:11px;color:var(--muted)}.ov .case strong{display:block;font-size:15px}.ov .case p{font-size:12px;margin-top:5px}.ov .case .tag{font-size:12px;color:var(--mid);display:inline-block;margin-top:7px;background:#edf3fa;padding:2px 8px;border-radius:5px}.ov button,.ov a{-webkit-tap-highlight-color:transparent}
@media(min-width:1500px){.ov main{padding-top:34px}.ov .chart{height:245px}.ov .panel{padding:24px 28px}}
@media(max-width:1100px){.ov .layout{grid-template-columns:150px 1fr}.ov main{padding:25px 22px}.ov .heading{flex-direction:column;gap:12px}.ov .panel{padding:20px}.ov .metrics{gap:10px}.ov .metric{padding:16px}.ov .micro{display:none}.ov .grid{grid-template-columns:minmax(0,1.45fr) minmax(0,1fr)}}
@media(max-width:760px){.ov header{padding:0 16px;height:70px;gap:12px}.ov .brand{font-size:17px;padding-right:12px}.ov header strong{font-size:17px}.ov header small{font-size:10px;letter-spacing:0}.ov .preview{font-size:10px;padding:4px 8px}.ov .layout{display:block;height:auto}.ov aside{display:none}.ov header{position:sticky;top:0;z-index:3}.ov main{overflow:visible;padding:22px 16px}.ov h1{font-size:25px}.ov .heading{margin-bottom:18px}.ov .filters{width:100%;justify-content:space-between;gap:8px}.ov .seg button{padding:6px 11px}.ov .metrics{grid-template-columns:repeat(2,1fr)}.ov .metric{padding:15px 16px}.ov .value{font-size:30px}.ov .detail{font-size:11px}.ov .grid{grid-template-columns:1fr;gap:16px;margin-bottom:16px}.ov .panel{padding:20px 18px}.ov .watch{grid-template-columns:1fr;gap:10px}.ov .donutbox{margin:10px 0 22px}.ov .watch button{padding:14px 18px}.ov .chart{height:224px}.ov .chartfoot{gap:10px}.ov .sectionhead{align-items:flex-start;gap:10px}.ov .sectionhead .sub{max-width:140px;text-align:right}.ov .sheet{padding:25px 20px}.ov .bars{gap:6px}}
@media(prefers-reduced-motion:reduce){.ov *{scroll-behavior:auto!important}}.ov .brand{border:0;background:white;border-radius:9px;padding:4px 8px;height:36px;box-shadow:0 1px 4px #0003;display:flex;align-items:center}.ov .brand img{height:28px;width:auto}.ov header strong{display:block;font-size:18px;font-weight:800;white-space:nowrap}.ov header small{text-align:justify;text-align-last:justify;font-size:12.5px;letter-spacing:0;margin-top:4px}.ov{overflow:hidden}.ov .barn{position:absolute}.ov .agent{min-height:44px}@media(max-width:760px){.ov{overflow:visible}.ov .brand{height:31px;padding:3px 7px}.ov .brand img{height:24px}.ov header strong{font-size:16px}.ov header small{font-size:11.5px}.ov .preview{max-width:78px;text-align:center}} 
.ov{font-family:inherit;overflow:visible;background:transparent;font-size:14px;line-height:1.6;color:#233449}
.ov .heading h1{font-size:28px;font-weight:800;line-height:1.5}
.ov select{width:auto;max-width:100%}.ov .metric{text-align:left;cursor:pointer}.ov .chart{height:248px}
.ov .month{min-height:44px}.ov .month .stack{flex-shrink:0}.ov .drawer{z-index:150}
.ov .close{flex-shrink:0}.ov .sheet .case-link{display:block;width:100%;text-align:left;background:#fff;color:var(--blue);border:0;padding:15px 0;border-bottom:1px solid var(--line);min-height:44px}
.ov .sheet .case-link:hover{background:#f4f7fa}.ov .sheet p{font-size:13px}.ov .allnotes{display:flex;gap:10px;flex-wrap:wrap}.ov .allnotes button{background:#fff;border:1px solid var(--line);border-radius:8px;padding:10px 13px;color:var(--blue);min-height:44px}
.ov .no-data{display:flex;align-items:center;justify-content:center;min-height:210px;color:var(--muted);text-align:center}
.ov .foot{line-height:1.8}.ov .agent{grid-template-columns:minmax(70px,100px) 1fr 35px}
.ov .metric:hover{box-shadow:0 4px 16px #1c3d6510}.ov .metric:focus-visible{outline:3px solid #7da3ca}
.ov #ov-agents{max-height:360px;overflow:auto;padding:3px}.ov .panelhead select{max-width:170px}
.ov .sheet{overscroll-behavior:contain}.ov .drawer[hidden]{display:none!important}
#main:has(.ov){max-width:1450px;width:100%;padding:28px 30px 60px;background:#f4f6f9}
@media(min-width:1024px){
 body:has(#app:not(.hide)){height:100dvh;overflow:hidden}
 #app:not(.hide){height:100dvh;display:grid;grid-template-columns:184px minmax(0,1fr);grid-template-rows:auto minmax(0,1fr)}
 #bar{grid-column:1/-1;position:relative;padding:14px 25px}
 #nav{grid-column:1;grid-row:2;position:static;display:flex;flex-direction:column;align-items:stretch;padding:24px 14px;overflow:auto;border-right:1px solid #e0e6ed;border-bottom:0}
 #nav button{text-align:left;border:0;border-left:3px solid transparent;border-radius:8px;margin:0 0 8px!important;padding:12px 14px}
 #nav button.on{background:#eaf0f7;border-left-color:#1c3d65}#nav button:last-child{margin-top:auto!important}
 #main{grid-column:2;grid-row:2;overflow:auto;overscroll-behavior:contain;width:100%;margin:0 auto}
}
@media(max-width:1100px){.ov .heading{flex-direction:column}.ov .metrics{gap:10px}}
@media(max-width:1023px){#main:has(.ov){padding:22px 16px 50px}.ov .grid{grid-template-columns:1fr}.ov .metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.ov .heading h1{font-size:24px}.ov .filters{flex-wrap:wrap}.ov .legend{gap:8px}.ov .panelhead{flex-wrap:wrap}}
@media(max-width:420px){.ov .filters{gap:8px}.ov .seg button{padding:6px 10px}.ov select{padding:0 8px}.ov .metric{padding:16px 12px}.ov .value{font-size:29px}.ov .chartfoot{flex-wrap:wrap}}

.ov .periodbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:22px}.ov .periodbar .sub{margin-left:auto}.ov .trend-scroll{overflow-x:auto;padding-top:8px;padding-bottom:4px}.ov .chart.annual{min-width:540px}.ov .annual .bars{gap:8px}.ov .annual .month{width:7%}.ov .annual .stack{width:75%}.ov .annual .monthlabel{font-size:11px}@media(max-width:760px){.ov .periodbar .sub{width:100%;margin-left:0}.ov .periodbar{gap:8px}.ov .periodbar .seg button{padding:7px 12px}}